Identifying Spam Users
- From Teamwork Administration, go into Customers
- Look for Spam users that need to be deleted, see
below for some red flags:
- Non-AMP email addresses
- Usually has 0 tickets sent
Removing Spam Users
- Double
Click on the customer name to open profile
- Copy the email address from profile
- In
the upper right-hand corner, click on your profile
- Click
on Settings
- From
Settings, click on Company
- Paste
email address to White List and hit Enter
- Scroll
all the way to the bottom of the Black List and click Save
- Go
back to Customer Profile and click on Delete
Customer
